Privacy Policy

Last updated: 21 May 2026

XA Electrics Ltd ("we", "us" or "our") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you visit our website or use our electrical services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

XA Electrics Ltd, Company Number 06602480, registered in England & Wales. Address: 11 Ashfield Parade, London N14 5EH, United Kingdom. We are the data controller responsible for your personal information.

Information We Collect

We may collect the following information when you contact us or use our services:

• Your name, email address, phone number and postal address
• Details of the electrical work or quote you are requesting
• Correspondence between you and us (emails, calls, messages)
• Website usage data such as IP address, browser type and pages visited
• Photographs of work carried out at your property (for our records and certification)

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Carry out and manage the electrical work you have requested
• Issue NICEIC certificates and other compliance documentation
• Send invoices and process payments
• Improve our website and services
• Meet our legal and regulatory obligations

Legal Basis for Processing

We process your personal data on one or more of the following lawful bases: your consent, performance of a contract with you, compliance with a legal obligation, or our legitimate interests in running our business.

Sharing Your Information

We do not sell your personal data. We only share it where necessary — for example with NICEIC for certification purposes, with accountants for tax records, with payment processors, or where required by law. All third parties we work with are bound by confidentiality obligations.

Google reCAPTCHA

Our contact form is protected by Google reCAPTCHA to help prevent spam and abuse. reCAPTCHA collects information about your visit, including your IP address and interaction with the form, and sends it to Google for analysis. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, including legal, accounting or regulatory requirements. Certification records are typically kept for at least seven years.

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where applicable)
• Object to or restrict processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at xaelectrics@gmail.com.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Last updated" date at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: xaelectrics@gmail.com
• Phone: 07903 870 901
• Address: 11 Ashfield Parade, London N14 5EH, United Kingdom